Privacy Policy
This policy explains what this website collects, how contact requests are handled, and how to avoid sending sensitive information online.
General contact requests only
This website is intended for general information and contact requests only. Please do not submit medical history, diagnosis information, symptoms, insurance identification numbers, Social Security numbers, referral documents, or other sensitive health information through website forms.
Health-related forms, referral documents, insurance details, and clinical information should only be provided through approved instructions from Excel Physical Health & Wellness.
What this website collects
When you request a call, we collect only what we need to respond: your name, phone number, email address, preferred contact method, a general reason for contact, and a preferred callback window. The form does not include a field for health details, and we ask that you do not include any. We do not use advertising cookies, and analytics are disabled on this site. If analytics are added in the future, they will be configured in a privacy-protective manner and this policy will be updated first.
How contact requests are handled
Your request is transmitted over an encrypted connection (HTTPS) and routed to our office, who use it to contact you and provide next steps. Access is limited to staff who need it to respond to you. We do not sell your personal information, and we do not share it with third parties for marketing purposes.
Please keep medical details out of website forms
If we need health history, insurance information, referral documents, or intake forms, our office will provide instructions through an approved process. If you prefer not to share anything online, call our office at (206) 599-2888 instead.
Health information
Health information we hold as part of providing care is protected under applicable law, including HIPAA where it applies.
Notice of Privacy Practices: our office can provide a copy of our Notice of Privacy Practices on request. Please contact the office for the current version.
Your choices
You may contact us at any time to ask what information we hold about you from this website, request a correction, or ask us to delete information collected through this website.
Changes to this policy
If our practices change, for example if we add analytics or new contact tools, we will update this policy before those changes take effect.
Questions about this page? Contact us at hello@excelphw.com or (206) 599-2888.
